A few years back, I had booked my parents on a Cathay Pacific Airlines return flight from India to the Philippines. In the beginning, I was little apprehensive as they were flying on that sector for the first time with the airline and I myself had never experienced their service before. But my parents had only good things to say about the airline. Recently I got an opportunity to fly economy class return from Delhi to Hong Kong with the carrier and here’s my honest Cathay Pacific Airlines Review.
Why I chose March to travel
1) Being the moth of International Women’s Day, a lot of good offers are announced for women
2) When spring hits the city, it means only one thing – time for the annual Hong Kong Arts Month. This is a perfect time to experience the diverse
3) During most of March, the weather is very pleasant and comfortable with temperature oscillating between 11 °C – 28 °C. Therefore, one light sweater and a rain jacket are enough to keep you outdoors for long. Also, the misty and drizzly weather with alternate dry and clear spells is great for taking dramatic pictures.
My experience of flying with Cathay Pacific
Check-in and Boarding
I am a firm believer of the fact that your experience with a service provider starts much before your actual physical experience. And, I have to give 100% marks to Cathay Pacific for a great start. Right from availing the Uber offer to online check-in, everything was butter smooth. While there was a long queue at the check-in counter (because the Delhi-Hong route is a very busy route), it hardly took me five minutes to get my documents checked and get the boarding pass.
The ground staff was very courteous and wore a big smile. They even obliged me with a good aisle seat. Due to some airport issue, the flight was delayed by an hour, still, they managed to get everyone on board quickly. I even got lucky to board before other passengers.
Early Arrival at Hong Kong
While Cathay Pacific has a lot of good options to keep you entertained throughout the journey, I prefer taking night flights to catch up on my sleep and wake up fresh the next morning. An early arrival in the city gave me ample time for sightseeing.
The airline has recently upgraded its fleet with Boeing 777-300ER, which means the seats are wider and more comfortable with customized seat cushioning. I could adjust the headrest four ways – up, down, and sideways. As a result, I didn’t wake up with a cramped neck. Each seat was supplied with a small pillow, plastic-wrapped blanket and headphones. The seats reclined well and I was pleasantly surprised by the leg room; I could easily stretch out my small legs and store a small bag underneath the seat in front.
In-flight entertainment system
Being a frequent flier, this is where I get my entertainment fill. I was so glad to find a nine-inch touchscreen TV loaded with a wide selection of 52 movies and 90 TV shows to fuel my binge-watching. And, for people who are not interested in movies and TV, there were games, music, ‘Discovery’ in-flight magazine, ‘Discover the shop’ shopping catalogue and a wide variety of daily newspapers and magazines.
Also, the USB charging port located at the bottom of every personal TV was pretty neat. However, a point to be noted is that in-flight charging works only after take-off. Another small but thoughtful feature I loved was the small dedicated shelf below the screen at eye-level to keep my gadgets. I comfortably placed my mobile phone there.
For me, they are the real deal. I found the cabin crew extremely warm, friendly and very helpful. They even had a Hindi-speaking cabin crew to help communicate with the people who can’t speak in English or Mandarin. They served everyone attentively. Since I had eaten just before the flight, therefore I requested them to serve me late dinner. And, they didn’t bat an eyelid.
Other things that stood out:
Boarding pass delights
If you fly with Cathay Pacific, your fantastic experience continues long after your journey. Usually, as soon as I get out of the airport I throw away my boarding pass but flying with them gave me a reason to keep it safely. I had one of the best organic vegetarian meals (yes, Hong Kong has fabulous vegetarian options. Detailed post coming soon) at Grassroots Pantry, where I got 15% discount on my food and drinks bill by just flashing my Cathay Pacific Boarding pass. And, that restaurant is not the only one, there are many restaurants where you can get up to 20 % discount on food and beverages.
Facility of in-town check-in at Hong Kong
While I was traveling with no check-in luggage, my friend could check-in her bag at Kowloon Airport Express station early in the morning for an evening flight. Apparently, if you take the Airport Express (AEL) to Hong Kong International Airport, you can take advantage of Cathay Pacific’s in-town check-in facilities at either Hong Kong or Kowloon Airport Express/MTR stations. You can check in and collect your boarding pass as early as one day in advance or as late as 90 minutes before departure.
For more information check http://tiny.cc/FBININTOWNCHKIN )
Cathay Pacific flying credentials
Cathay Pacific is one of the world’s leading flying carriers with services to 232 cities in 53 countries and territories across Asia, North America, Europe and Africa. Being a frequent flier on international routes, I prefer flying with airlines that are a member of some alliance as you can accumulate Frequent flier miles that you can redeem later. Cathay Pacific is the founding member of the Oneworld global alliance that serves more than 1,000 airports in over 150 countries. You can also join Cathay’s own royalty program – Marco Polo Club.
Hope you liked my honest Cathay Pacific Airlines Review. I had a good time with them and I am already looking forward to flying again with them for my next international travel.
Have you ever flown with them? If yes, I would love to hear from you.
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